Return Policy

We provide the Free Standard Shipping service to the 52 contiguous United States ( except Alaska and Hawaii) . Please feel free to contact if you need any help for shipment.


IMPORTANT: When you decide to return your items, please contact us via E-mail first, and inform us about your problem.

* You may return any items within7 days of receiving your item (they must be placed in the mail to be returned). The items must be unused and please keep the original packaging undamaged and will not affect reselling of the product. Any items with marks or affect with reselling cannot be returned.


Standard Returns Policy

At hersee Cosmetics Online, your satisfaction is our guarantee. Before shipment, we have already checked the goods strictly.

1.If products are defective or damaged when receiving, please contact HERSEE BEAUTY service team by emailing for support and we will gladly send you a new one.


2.If you’re not totally obsessed with your purchase, you can return it within 7 days of purchase. Customers will responsible for the return shipping fees if it's due to their own reason to return. We’ll refund you except the shipping fees as soon as we receive it and please ensure that products are in the same condition as you received it. Please note it may take up to 3-7 business days for the credit to appear on your account once your return is received and inspected.


3.Unfortunately, we can’t offer merchandise exchanges on orders shipped internationally. Only return and reorder are available and please notify us at                                                           

Return Local Duties and Taxes:

1.Local taxes and import duties may be incurred when you ship your return items to us. We would NOT responsible for local taxes and duties. Customer should responsible for all the extra charges.


2.When you decide to return, please remember to contact us first. Local taxes and import duties may be incurred in some countries and are not included in the amounts shown. The buyer or recipient of the shipment is responsible for all such taxes and duties. Our products are sold worldwide and we cannot guarantee that they meet the import requirements of every country. If in doubt, please check with your country's customs office prior to ordering.


When you decide to return, please remember to contact us first.

If you have any questions about your return at any time, please feel free to send us a mail via