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CAN WE GET HERSEE BEAUTY INTERNATIONALLY?Sorry, we do not provide shipping outside of the United States at the moment.
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WHEN CAN I GET PRODUCTS THAT ARE OUT OF STOCK?We try our best to replenish stock as quickly as possible. Here’s what you can do in the meantime: Sign up for an email and when that must-have item is back in action, you’ll be the first to know.
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HOW DO I QUALIFY FOR FREE SHIPPING?herseebeauty.com offers FREE U.S. Standard Shipping on all $100+ orders. Click here to view the details of our shipping options and rates.
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HOW DO I TRACK MY PACKAGE AFTER IT HAS BEEN SHIPPED?As soon as your package is shipped, you may receive an email notification confirming the shipment. The email will provide you with the tracking number for your package and a link to the shipping carrier's website. Click here to track your package.
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MY ORDER IS MISSING AN ITEM.We might not have had all of the desired items in stock when your package was shipped. If a product does not get shipped, of course you will not be charged for it. If you have any more questions or concerns, please reach out to us at care@herseebeauty.com. Have your order number ready, and let us know which products you are missing.
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WHAT IS YOUR RETURN POLICY?We offer an easy 7-day return policy. If you are not completely satisfied with your purchase, you may return it for a refund within 7 days of the delivery date. Click here to view our full return policy
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HOW SOON WILL I RECEIVE A REFUND FOR MY RETURN?Please allow 3-4 weeks from the return shipped date for your account to be credited, and 1-2 billing cycles for the credit to appear on your statement.
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I CANNOT FIND THE ANSWERS TO MY QUESTIONS, HOW DO I REACH CUSTOMER SERVICE?Please click here to contact our Customer Service Team.
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DO I NEED TO REGISTER BEFORE PLACING AN ORDER?
You do not need to register before placing an order. You may register as soon as you have finished shopping, or check out as a Guest. Our registration process is fast, free, and will save you time for future purchases. Click here to register.
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WHY SHOULD I BECOME A REGISTERED USER?
-You will not be required to re-enter your shipping or billing addresses every time you order online. Whenever you place an order, it will be delivered to the registered address on file, unless you direct us otherwise.
-You will not be required to re-enter your shipping or billing addresses every time you order online. Whenever you place an order, it will be delivered to the registered address on file, unless you direct us otherwise. -You can browse, shop and, if necessary, complete your order at a later time. We'll keep track of the items you've already put in your shopping bag so that when you come back later, you will not have to re-select the items again. Note that placing items to your shopping bag for purchase at a later time does not guarantee item availability.
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HOW DO I RESET MY PASSWORD?
Please click here to reset your password.
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I CANNOT FIND THE ANSWERS TO MY QUESTIONS, HOW DO I REACH CUSTOMER SERVICE?
Please click here to contact our Customer Service Team.